Frequently Asked Questions (F.A.Q)
1. What is Marketgram?
Marketgram is a community-driven marketplace built for Africans to buy, sell, and connect easily. It started as a WhatsApp group and has grown into a full platform where hustlers, business owners, and buyers can thrive together.
2. How do I create an account?
Simply click on the “Sign Up” button, fill in your details, and you’re good to go. It takes less than 2 minutes to join the Marketgram community.
3. Is Marketgram free to use?
Yes! You can sign up, list your products, and connect with buyers for free. We may introduce premium features in the future to help you scale your business faster.
4. What can I sell on Marketgram?
You can sell almost anything legal—from fashion items, electronics, and beauty products to digital services and more. Just make sure your listings follow our community guidelines.
5. How do buyers contact me?
Buyers can message you directly through the chat feature on your product page. You’ll also receive email or app notifications when someone is interested.
6. Is payment handled on the platform?
For now, payments are handled directly between buyers and sellers. Always confirm payment before shipping any items. We are working on secure payment integration in future updates.
7. How do I promote my products?
You can boost visibility by sharing your listings on social media or through our premium promotion options (coming soon). The more active you are, the more you sell.
8. Is Marketgram available across Africa?
Yes! While we started in Nigeria, Marketgram is open to users across Africa. We’re building a marketplace for the entire continent.
9. I had an issue with a buyer/seller. What should I do?
Please report any suspicious or dishonest activity through our "Report" button. Your safety is our priority.
10. How can I join the Marketgram community or get featured?
Follow us on social media, join our forums (coming soon), or reach out to collaborate. We love to spotlight African entrepreneurs and hustlers doing amazing things!
